As a K-12 School Service Provider we are honored to be entrusted by educators and families to support their educational needs and school operations. As a School Service Provider, we take responsibility to both support the effective use of student information and safeguard student privacy and information security.
As a School Service Provider, we understand it is critical that schools and School Service Providers build trust by effectively protecting the privacy of student information and communicating with parents about how student information is used and safeguarded. Student Personally Identifiable Information is provided by students, their parents, and their schools; it should be used to serve and support students’ best interests.
In accordance with our Data Processing Agreement with our Customers (Schools and School Boards or Districts) and our responsibilities thereunder, we pledge to carry out responsible stewardship and appropriate use of Student PII according to the commitments below and in adherence to all laws applicable to us as School Service Providers and commit that:
✘ We will not collect, maintain, use or share Student PII beyond that needed for authorized educational/school purposes, or as authorized by the parent/student.
✘ We will not sell student PII.
✘ We will not use or disclose student information collected through an educational/school service (whether personal information or otherwise) for behavioral targeting of advertisements to students.
✘ We will not build a personal profile of a student other than for supporting authorized educational/school purposes or as authorized by the parent/student.
✘ We will not make material changes to School Service Provider education privacy policies without first providing prominent notice to the users and/or account holder(s) (i.e., the institution/agency, or the parent/student when the information is collected directly from the student with student/parent consent) and allowing them choices before data is used in any manner inconsistent with terms they were initially provided; and not make material changes to other policies or practices governing the use of Student PII that are inconsistent with contractual requirements.
✘ We will not knowingly retain Student PII beyond the time period required to support the authorized educational/school purposes, or as authorized by the parent/student.
✔ We will collect, use, share, and retain Student PII only for purposes for which we were authorized by the educational institution/agency, teacher or the parent/student.
✔ We will disclose clearly in contracts or privacy policies, including in a manner easy for institutions and parents to find and understand, what types of Student PII we collect, if any, and the purposes for which the information we maintain is used or shared with third parties.
✔ We will support access to and correction of Student PII by the student or their authorized parent, either by assisting the educational institution in meeting its requirements or directly when the information is collected directly from the student with student/parent consent.
✔ We will maintain a comprehensive security program that is reasonably designed to protect the security, confidentiality, and integrity of Student PII against risks – such as unauthorized access or use, or unintended or inappropriate disclosure – through the use of administrative, technological, and physical safeguards appropriate to the sensitivity of the information.
✔ We will provide resources to support educational institutions/agencies, teachers, or parents/students to protect the security and privacy of Student PII while using the educational service.
✔ We will require that our vendors with whom Student PII is shared in order to deliver the educational service, if any, are obligated to follow these same commitments for the given Student PII.
✔ We will allow a successor entity to maintain the Student PII, in the case of our merger or acquisition by another entity, provided the successor entity is subject to these same commitments for the previously collected Student PII.
✔ We will incorporate privacy and security when developing or improving our educational products, tools, and services and comply with applicable laws.
- This pledge is intended to be applicable to new contracts and policies going forward and addressed – where inconsistent and as agreed to by the educational institution or agency – in existing contracts as updated over time.
- This Pledge shall be effective as of December 1, 2020.
- ‘School Service Provider’ refers to any entity that: (1) is providing, and is operating in its capacity as a provider of, an online or mobile application, online service or website that is marketed for use in United States elementary and secondary educational institutions/ agencies and is used at the direction of their teachers or other employees; and (2) collects, maintains or uses Student PII in digital/electronic format. The term ‘School Service Provider’ does not include an entity that is providing, and that is operating in its capacity as a provider of, general audience software, applications, services or websites not designed and marketed for schools.
- ‘Educational/School purposes’ are services or functions that customarily take place at the direction of the educational institution/agency or their teacher/employee, for which the institutions or agency would otherwise use its own employees, and that aid in the administration or improvement of educational and school activities (e.g., instruction, administration, and development and improvement of products/services intended for educational/school use).
- ‘Signatory’ refers to a School Service Provider that has signed the Student Privacy Pledge.
- ‘Student PII’ is a student’s personally identifiable information. The term Student PII has the same definition as “covered information” under California’s Student Online Personal Information Protection Act (SOPIPA), Cal. Bus. & Prof. Code § 22584(i) (2020). Student PII does not include de-identified information.
- ‘Student’ applies to students of United States elementary and secondary schools, and with regard to notice and consent applies only to students of appropriate age as authorized under relevant United States federal law. See FERPA, 20 U.S.C. § 1232g; 34 CFR Part 99.
- ‘Consumer privacy policies’ include those privacy policies that are posted by the company to be available to all users to the site or service.
- ‘Parent’ includes a student’s legal guardian.
- “Controller” means the entity which determines the purposes and means of the Processing of Personal Data.
- “Customer” means the entity (or affiliated group) that has executed an Order for the Jasperactive products and who is considered the Controller of any Personal Data or other Data stored or maintained therein.
- “Personal Data” means any information relating to (i) an identified or identifiable natural person and, (ii) an identified or identifiable legal entity (where such information is protected similarly as personal data or personally identifiable information under applicable Data Protection Laws and Regulations), where for each (i) or (ii), such data is Customer Data.
- “Processing” means any operation or set of operations which is performed upon Personal Data, whether or not by automatic means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
- “Processor” means the entity which Processes Personal Data on behalf of the Controller, including as applicable any “service provider” as that term is defined by the CCPA.
- “K-12 School Service Providers” means a Processor that supports educators and students and their educational needs and schools’ operations.
- “Student PI” means Personal Data that is provided by students, their parents, and their schools to the Jasperactive application