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Certiport Technical Requirements
Certain requirements must be met to ensure that Certiport exams are delivered in a consistent, appropriate environment. Examine the requirements below by certification program to learn more about what it takes to become a Certiport Center.
For upcoming system maintenance information click here.
- Microsoft® Office Specialist Exams (MOS 2003–2010)
- Microsoft® Technology Associate Exams (MTA)
- IC³® Exams
- IC³ GS3 Exams
- Adobe® Certified Associate Exams
- Autodesk Certified User Exams
- Intuit Quickbooks Certified User Exams
- Comptia Strata Exams
- iQsystem Installation Requirements To Run MOS 2003, MOS 2007, and IC³ Exams
- Online (PC) Testing Requirements To Run MTA, Vista, IC³, IC³ GS3, Strata, Autodesk, Intuit, and ACA Exams
- Online (MAC) Testing Requirements To Run MAC-compatible ACA Exams
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Requires a complete installation of the desired Office Suite version or versions. Only one Office Suite may be installed per machine.
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Microsoft® Office 2003 Professional (SP3) – Word, Word Expert, Excel, Excel Expert, PowerPoint, Outlook and Access – iQsystem Delivered Testing Only
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Microsoft® Office 2007 Professional or Enterprise Word, Word Expert, Excel, Excel Expert, PowerPoint, Outlook, and Access – iQsystem Delivered Testing Only
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Windows Vista Exam – (Does NOT require Office installation) – Online (PC) Delivered Testing Only
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Microsoft® Office 2010 Professional or Professional Plus (32 bit only) – Word, Word Expert, Excel, Excel Expert, Access, Outlook, PowerPoint, Sharepointe and Onenote – iQsystem Delivered Testing Only for the Microsoft Office exams. SharePoint and OneNote are delivered with the Online (PC) testing
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MTA Exams –Windows Operating System Fundamentals, Software Development Fundamentals (C#), Software Development Fundamentals (VB), Windows Development Fundamentals, Web Development Fundamentals (C#), Web Development Fundamentals (VB), Database Administration Fundamentals, Windows Server Administration, Networking Fundamentals and Security Fundamentals, Microsoft .NET Fundamentals (C#), Microsoft .NET Fundamentals (VB), Gaming Development Fundamentals and Mobile Developmnet Fundamentals – Online (PC) Delivered Testing Only
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IC³ (2005) – Key Applications, Computing Fundamentals, and Living Online – iQsystem, Online (PC), and Delivered Testing
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IC³ (2007) – Key Applications, Computing Fundamentals, and Living Online – iQsystem, Online (PC), and Delivered Testing
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IC³ For MAC – Key Applications, Computing Fundamentals, and Living Online – Online (PC) Delivered Testing
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IC³ (GS3) – Key Applications, Computing Fundamentals, and Living Online – Online (PC) Delivered Testing Only
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IC³ (GS3 Refresh) – Key Applications, Computing Fundamentals, and Living Online – Online (PC) Delivered Testing Only
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Adobe Certified Associate (ACA) Flash 8 and Dreamweaver 8 – Online (PC) Delivered Testing
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Adobe (CS3) Flash, Photoshop, and Dreamweaver – Online (PC) Delivered Testing
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Adobe (CS4) Flash, Flash for MAC, Photoshop, Photoshop for MAC, Dreamweaver, and Dreamweaver for MAC – Online (PC) and Online (MAC) Delivered Testing
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Adobe (CS5) Flash, Photoshop, Premiere Pro, and Dreamweaver – Online (PC) Delivered Testing
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Using AutoCAD and Autodesk Inventor Online (PC) Delivered Testing
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Intuit Quickbooks Certified User 2009, Intuit Quickbooks Certified User 2010 and Intuit Quickbooks Certified User 2011 Online (PC) Testing Only
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Fundamentals of PC Functionality Exam (FC0-U11), fundamentals of PC Technology Exam (FC0-U21), It Fundamentals (FC0-U41), PC Hardware Technology Engineer (FC0-1010 and PC Operating System Engineer (FC0-210) Online (PC) Delivered Testing Only
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Item
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Required
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Processor
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Pentium® 4 1 GHz or better
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RAM
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MOS 2007 & 2010 = 1GB
MOS 2003, and IC³ = 512MB
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Complete local administrator rights (no group policies) to install
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Yes
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Hard Drive: Free Space (after Office and Windows install)
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5GB
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Keyboard & Mouse (pointing device)
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Yes
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Minimum Video Resolution
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1024 x 768
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Color Depth
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16 Bit or Higher
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Display Properties
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96 DPI only
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Minimum Monitor Size
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17"
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200 KBPS or DSL Internet connection speed or greater (click here to test your bandwidth)
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Yes
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Communication ports and IP addresses
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- The domain certiport.com needs to be accessible.
- The following IP addresses
- 216.36.45.201 www.certiport.com
- 216.36.45.202 certprep.certiport.com
- 216.36.45.203 iQc.certiport.com
- 216.36.45.204 info.certiport.com
- 216.36.45.205 Digital Literacy
- 216.36.45.206 MySpeed
- 216.36.40.134 CertiportTerminal Server
- 216.36.40.135 Certiport Terminal Server
- 216.36.40.144 Certiport FTP
- 216.36.40.145 Certiport FTP
All need to have full access through ports 80 (HTTP) and 443 (HTTPS) 216.36.40.144 and 216.36.40.145 need access through port 21 TCP
- HTTP redirects needs to be permitted (these are all completed within the certiport.com domain).
- BrowserLockdown2.exe is started by the ActiveX control when Lockdown is engaged at the beginning of an exam. If the Testing Center's security software (firewall, antivirus, anti-spyware, etc.) is not configured to allow this program the same rights as Internet Explorer to access the internet, you may experience:
- A white screen when the exam attempts to start.
- The tutorial loads and works but some or all of the exam content does not load
- Questions start loading but never complete
- Note:If the internet is accessed through an authenticating proxy server and the system is not configured to automatically pass credentials to it, you will experience the symptoms listed above.
- Security configurations should be changed so that full access to the internet is given to BrowserLockdown2.exe — usually by the IT department or personnel due to access rights.
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Pop-up blockers including Google, Yahoo, and other Internet Explorer-installed blockers and automatic updates
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Turned Off
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Java
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current version
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Adobe Flash Player
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current version
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Adobe Reader
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current version
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.Net Framework
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.Net 3.5
The install of the iQsystem will automatically install it.
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Restoring software
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Software must be disabled during testing or testing PC will not keep user-tracking progress during test
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Installed Printer
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Yes
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Supported Web Browsers
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Internet Explorer 8 or 9
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Supported Operating Systems
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Microsoft® Windows® XP Professional (SP3)
Microsoft® Windows® Vista Business (SP2)
Microsoft® Windows®7 Professional (SP1)
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Supported Microsoft® Office Versions
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Microsoft® Office 2003 Professional (SP3)
Microsoft® Office 2007 Professional or Enterprise (SP2) (32 bit only)
Microsoft® Office 2010 Professional or Professional Plus (32 bit only)
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iQsystem uses concurrent technology which uses hard-coded paths and the registry inside your machine to run. Other software can manipulate these settings. We recommend if iQsystem is on a machine that the machine have as few other software applications installed as possible.
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Item
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Required
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Processor
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Pentium® 4 1 GHz or better
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RAM
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1GB
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Keyboard & Mouse (pointing device)
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Yes
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Minimum Video Resolution
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1024 x 768
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Color Depth
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16 Bit or Higher
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Display Properties
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96 DPI only
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Minimum Monitor Size
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17"
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200 KBPS or DSL Internet connection speed or greater (click here to test your bandwidth)
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Yes
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Minimum temporary Internet files disk space usage
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512MB
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Communication ports and IP addresses
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- The domain certiport.com needs to be accessible.
- The following IP addresses
- 216.36.45.201 www.certiport.com
- 216.36.45.202 certprep.certiport.com
- 216.36.45.203 iQc.certiport.com
- 216.36.45.204 info.certiport.com
- 216.36.45.205 Digital Literacy
- 216.36.45.206 MySpeed
- 216.36.40.134 CertiportTerminal Server
- 216.36.40.135 Certiport Terminal Server
- 216.36.40.144 Certiport FTP
- 216.36.40.145 Certiport FTP
All need to have full access through ports 80 (HTTP) and 443 (HTTPS) 216.36.40.144 and 216.36.40.145 need access through port 21 TCP
- HTTP redirects needs to be permitted (these are all completed within the certiport.com domain).
- BrowserLockdown2.exe is started by the ActiveX control when Lockdown is engaged at the beginning of an exam. If the Testing Center's security software (firewall, antivirus, anti-spyware, etc.) is not configured to allow this program the same rights as Internet Explorer to access the internet, you may experience:
- A white screen when the exam attempts to start.
- The tutorial loads and works but some or all of the exam content does not load
- Questions start loading but never complete
- Note:If the internet is accessed through an authenticating proxy server and the system is not configured to automatically pass credentials to it, you will experience the symptoms listed above.
- Security configurations should be changed so that full access to the internet is given to BrowserLockdown2.exe — usually by the IT department or personnel due to access rights.
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Pop-up blockers including Google, Yahoo, and other Internet Explorer-installed blockers and automatic updates
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Turned Off
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Java
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current version
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Adobe Flash Player
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current version
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Adobe Reader
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current version
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Restoring software
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Software must be disabled during testing or testing PC will not keep user-tracking progress during test
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.Net Framework
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.Net 3.5.
We recommend using the Microsoft installation found
on Microsoft's website.
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Browser Lockdown
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Certiport Browser Lockdown 2 required
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*.certiport.com added to trusted sites
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Yes
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Installed Printer
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Yes
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Supported Web Browsers
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Internet Explorer 8 or 9
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Supported Operating Systems
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Microsoft® Windows® XP Professional (SP3)
Microsoft® Windows® Vista™ Business (SP2)
Microsoft® Windows® 7 Professional, 32 and 64 Bit (SP1)
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Item
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Required
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Processor
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Core 2 Duo 1.8 or better
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RAM
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1GB
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Keyboard & Mouse (pointing device)
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Yes
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Minimum Video Resolution
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1024 x 768
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Color Depth
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16 Bit or Higher
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Display Properties
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96 DPI only
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Minimum Monitor Size
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17"
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200 KBPS or DSL Internet connection speed or greater (click here to test your bandwidth)
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Yes
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Safari 4 or greater
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Yes
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Communication ports and IP addresses
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- The domain certiport.com needs to be accessible.
- The following IP addresses
- 216.36.45.201 www.certiport.com
- 216.36.45.202 certprep.certiport.com
- 216.36.45.203 iQc.certiport.com
- 216.36.45.204 info.certiport.com
- 216.36.45.205 Digital Literacy
- 216.36.45.206 MySpeed
- 216.36.40.134 CertiportTerminal Server
- 216.36.40.135 Certiport Terminal Server
- 216.36.40.144 Certiport FTP
- 216.36.40.145 Certiport FTP
All need to have full access through ports 80 (HTTP) and 443 (HTTPS) 216.36.40.144 and 216.36.40.145 need access through port 21 TCP
- HTTP redirects needs to be permitted (these are all completed within the certiport.com domain).
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Pop-up blockers including Google, Yahoo, and other browser-installed blockers and automatic updates
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Turned Off
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Adobe Flash Player
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current version
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Adobe Reader
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current version
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Restoring software
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Software must be disabled during testing or testing computer will not keep user-tracking progress during test
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Installed Printer
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Yes
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Supported Web Browsers
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Safari 4 or greater
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Supported Operating Systems
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MAC OS X Leopard
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